Privacy Policy
GFLOPS Co., Ltd. ("the Company") establishes this Privacy Policy ("the Policy") regarding users' personal information as follows. This Policy explains what personal information the Company obtains, how it is used and shared, and how users can manage their own personal information.
1. Business operator
Company: GFLOPS Co., Ltd.
Address: Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
Representative: Maria Morimoto
2. How we collect personal information
When users register, the Company may ask them to enter personal information such as name, date of birth, address, phone number, and email address. The Company may also collect transaction records and payment-related information, including users' personal information, exchanged between users and partners, from its partners (including information providers, advertisers, and ad-delivery destinations; hereinafter "partners").
3. Purposes of use
The Company collects and uses personal information for the following purposes:
- To respond to inquiries from users (including identity verification)
- To send emails about new features, updates, and campaigns for services in use, and information about other services the Company provides
- To provide users' personal information to Company group companies and other third parties
- To make necessary contact such as maintenance and important notices
- To identify and refuse service to users who violate the terms of use or attempt to use the services for improper or unjust purposes
- To let users view, change, or delete their registered information and view their usage status
- To bill users for paid services
- Purposes incidental to the above
4. Measures to manage personal data safely
The Company strives to keep personal information accurate and up to date, and provides training to all employees and officers to protect it from unauthorized access, alteration, leakage, loss, and damage. It has also established personal-information protection regulations and regularly inspects on-site management.
5. Joint use of personal data
The Company jointly uses personal data as follows:
- (Party responsible for managing personal data) GFLOPS Co., Ltd.
- (Purpose of use by joint users) Same as the "Purposes of use" above.
- (Items used) Name, address, phone number, email address, and service usage log data such as chat history
- (Scope of joint users) Company group companies and partner companies
6. Provision to third parties
Except as otherwise provided by laws and guidelines, the Company will not provide personal information to third parties without consent.
7. Disclosure and correction of retained personal data
When an individual requests disclosure of their personal information, the Company will disclose it to the individual without delay. Those wishing to be notified of the purpose of use, or to correct, add, delete, suspend use of, or stop third-party provision of their personal information should make a request following the procedure below. A fee of 1,000 yen per request applies to disclosure of personal information.
Notwithstanding the preceding paragraph, information other than personal information, such as history and characteristic information, will in principle not be disclosed.
Mailing address: GFLOPS Co., Ltd., Terms of Use / Privacy Policy Officer, Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043
Contact form: https://gflops-ai.com/contact
8. Contact for consultation and complaints
For questions, concerns, complaints, or other inquiries about the Company's handling of personal information, please contact us via the inquiry form on the Company website (https://gflops-ai.com/).
9. About SSL (Secure Socket Layer)
The Company website supports SSL and encrypts communication between the web browser and web server. Personal information entered by users, such as name, address, and phone number, is automatically encrypted.
10. About cookies
A cookie is data sent from a web server to a web browser. By referencing cookies, the web server can identify a user's computer and let them use the Company website efficiently. You can also disable cookies via your web browser settings.
11. About access analysis
The Company uses Google Analytics, provided by Google Inc., to understand how customers use the site. Data collected through Google Analytics is managed under Google Inc.'s privacy policy. For details, please see Google Inc.'s privacy policy or other URLs Google Inc. provides from time to time.
The Company has enabled Google Analytics' "Demographics and Interest Reports" feature for display advertising, collecting interest-based advertising data and third-party user data (age, gender, interests, etc.) to improve the site and display appropriate ads.
- Google Analytics Remarketing
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
- Integrated services that use Google Analytics to collect data via advertising cookies and anonymous identifiers
The Company assumes no responsibility for damages arising from the use of Google Analytics services. To opt out of Google Analytics' advertising features, please disable cookies in your browser settings.
12. Use of Microsoft Clarity
The Company uses Microsoft Clarity, a Microsoft service, to analyze and improve the site. In doing so, cookies are used to collect data, storing information such as pages visited, time spent on the site, referral paths, and click targets. This data is collected anonymously and does not identify individuals. This site uses that information only to measure and analyze site usage and to improve site quality.
You can refuse this collection by disabling cookies, so please check your browser settings. Note that doing so may make some site features unavailable. This information is managed by Microsoft under its terms of use and privacy statement. For details, see theMicrosoft Clarity Terms of Useand theMicrosoft Privacy Statement.
13. Use of reCAPTCHA
This service uses Google reCAPTCHA v3 to detect abuse. Use of this feature is subject to Google'sPrivacy PolicyandTerms of Service.
This site is protected by reCAPTCHA and the GooglePrivacy PolicyandTerms of Serviceapply.
14. Copyright and portrait rights
All text, images, and content on the Company website are protected by copyright, portrait rights, and other rights. Unauthorized use or repurposing is prohibited.
15. Links
You are free to link to the Company website. However, we may decline links depending on the content of the website.
16. Changes to this Privacy Policy
The content of this Policy may be changed without notice to users, except for matters otherwise provided by law or this Policy. Unless the Company provides otherwise, the revised Privacy Policy takes effect when posted on this website.